There are a variety of basic needs that include access to decent meals, proper housing, safe drinking water and clean air as well as quality medical care. Being a very sensitive department and just like other civil workers, the practitioners working in this field work under very strict code of ethics to protect the rights of the consumers while offering them the best services. Special policies and measures have been put in place to ensure the personnel adhere to the terms and conditions while at their workplace.
Total maintenance of the patients’ privacy and confidentiality is the first element to remember and adhere to by medical workers. All the data about the patients should be kept a secret and never be revealed to any person except the ones in charge of the patients’ files. The files should also be stored in lockable drawers which should be locked anytime they are not in use and to prevent access by unauthorized people. Failure to comply to the privacy and confidentiality rule is a criminal offense that can have great consequences on the facility.
The healthcare workforce and staff should be always proficient and uphold the values of their career. Being very keen and keeping time are the two major principles of medical workers. Dealing with human life calls for extra care and concentration to avoid making faults and errors that can be avoided with just a little more care. Perfoming all essential tasks on time is important in medical care. Some hospitals have been sued and paid heavy compensations for negligent actions such as leaving operation equipment in the human body after surgeries.
Due to the changes that occur on a daily basis, the health practitioners should also improve their education skills. The regular improvements helps to ensure they are highly qualified at their jobs and tasks.
The right techniques of filing systems should be used when storing the patients’ documents. Patients have a right to accessibility of their documents at any time and demand clarification where they do not understand any details. The code of conduct provides the system that should be used in filing and storing of employee data.
The charges made for the services should be reasonable and realistic. Hospitals should be honest about the rates they charge the patients for services offered.
Providing relevant information and updates on time is also another critical aspect of working in the medical sector. Patients tend to take a longer time to respond hence communication should be done in advance.
Employees that is professional assure the patient of quality services.